01
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Sample problem
Q: How long does it take for me to get a sample? Is there any charge for samples?
A: It takes about a week, and our samples are provided for free.
02
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Delivery deadline issues
Q: How long does it take for delivery after placing an order?
A: Generally, after confirming the order and receiving the deposit or letter of credit, the production will be completed and shipped within 15 days to 25 days.
03
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Export issues
Q: Which countries are the products mainly exported to?
A: Our products are mainly exported to dozens of countries such as Japan, South Korea, Vietnam, the United States, and Canada.
04
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customized product
Q: Can I customize the style I want?
A: We have a professional R&D team that can formulate corresponding solutions and improvement measures based on the needs and applications provided by customers, and assign designated personnel to take charge.
04
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product problem
Q: How to deal with product quality problems?
A: We have a professional R&D team that can formulate corresponding solutions and improvement measures based on the needs and applications provided by customers, and assign designated personnel to take charge.
05 /
customized product
Q: Can I customize the style I want?
A: We have 24-hour online customer service. If youare not satisfied with theproduct quality and othe issues, you can communicate with the customer service for details. After confirmation, we will handle the after-sales issues in a timely manner and quickly return or exchange the goods.
